As many of you have seen our camera unfortunately malfunctioned and started producing very strange looking images.
After a long period of testing and re-testing we finally realized that it was nothing to do but having the manufacturer take a look at the camera.
We contacted IQinVison support and was very surprised to hear that they would FedEx us a replacement camera. This is after almost 3 years usage and no warranty in place anymore. We were even more surprised to later find that they sent us the replacement free of charge!
This is excellent customer service and we would like to recommend this company to anyone looking for a camera or security solution.